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Home Delivery for Vulnerable Residents

Who can get Home Delivery service?

Vulnerable/Self Isolating library members who live in either Whitehorse or Manningham
If you self-identify that you are in a vulnerable category you are eligible for delivery, no formal assessment is required

If you are not a member you can join here

How do I request home delivery

(1) Place reservations on available items using online catalogue. Tick "Postal Delivery" option.

Add note indicating the number of items requested and confirming that your postal address is correct. OR

(2) Submit request using our online form OR

(3) Phone your local library branch

Request a list of specific titles

Chat to the librarian about what you like and they can make a selection on your behalf.

Have your library card number ready when you call.

How often can I get a delivery?

Once every four weeks.

What can I get in a WML Home Delivery?

Only items which are currently available and on-shelf in our libraries
We will be delivering any items you request – Books, Audio books, Magazines, DVDs & CDs.

How long can I hold on to these items?

All loans will be renewed until our libraries can reopen.

Is there a minimum number of items I need to request?

No, but please remember you can only have one delivery every four weeks.

How many items can I have delivered?

Up to 20 items per month

What is the cost of a WML Home Delivery?

FREE.
Vulnerable Whitehorse Manningham Library members who live in either Whitehorse or Manningham are entitled to one FREE home delivery every four weeks.

Who can get Home Delivery service? 运送到家服务对哪些人群开放?

所有居住在Whitehorse或Manningham的Whitehorse Manningham Library图书馆会员均可使用此项服务。

申请会员请点击此处

How do I request home delivery? 运送到家服务的使用方法

(1) 致电您附近的图书馆分馆
直接向图书管理员提供借阅书刊题目,或可描述欲借的书刊类型,请图书管理员代为选择。
致电前请准备好图书馆卡卡号。

(2) 线上填写申请表

(3) 使用图书馆在线书目选借书刊。勾选“Postal Delivery”(邮寄递送)。在备注中说明借阅书刊的数目,并检查确认邮寄地址正确无误。

How often can I get a delivery? 我可以多久使用一次运送到家服务?

每四周一次。

What can I get in a WML Home Delivery? Whitehorse Manningham Library(WML)运送到家服务可以运送哪些物品

只限各个WML图书馆目前架上的借阅物品,类型不限,包括书籍、有声书、杂志、DVD、CD等等。

How long can I hold on to these items? 借阅时长是多久?

各个WML图书馆重开之前,所有借阅时间都会自动延展。

Is there a minimum number of items I need to request? 运送到家服务是否对借阅数量有最低要求?

没有,但每四周只能运送一次。

How many items can I have delivered? 我可以安排运送多少书刊?

每月最多借阅20个物品。

What is the cost of a WML Home Delivery? Whitehorse Manningham Library(WML)运送到家服务如何收费?

免费提供。所有居住在Whitehorse或Manningham的WML图书馆会员均可每四周享受一次免费运送到家服务。

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